Your Voice Matters: Patient Feedback & Complaints
Complaint Form
We are committed to maintaining the highest standards of clinical care at Murrayfield Pharmacy. If we fall short of your expectations, we want to know so we can put things right.
your feedback is important for us
Our Commitment to Resolution
At Murrayfield Pharmacy, we take all feedback, concerns, and complaints very seriously. Operating under strict GPhC clinical governance, we view feedback as a vital opportunity to review our practices, resolve issues swiftly, and continuously improve our patient care.
If you have experienced an issue with our dispensing services, travel clinic, or clinical consultations, please let us know using the formal complaint form below. Every submission is handled with strict confidentiality and investigated thoroughly by our superintendent pharmacist or clinical lead.
Complaint Form
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